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Customer Service

If you should have any questions regarding our products, terms, delivery time order or the like, please check our FAQs first. If you should not find an answer there and in case you should have specific questions concerning your customer account or current order for example, please do not hesitate to contact us directly.

customerservice@regina-barrett.com

800-214-1347

Monday-Friday, 7am-7pm PST

Saturday, 9am-5pm PST 

Please ensure to review our policies below before placing your order to ensure there are no surprises with processing any changes, cancellations, or returns.

CHANGES + CANCELLATIONS
If you need to make a change to a confirmed order, please contact our customer service team within 24 hours from receipt of your order confirmation email.

SHIPPING + DELIVERY
DOMESTIC U.S.
2-7 Days

CANADA + INTERNATIONAL
UPS International shipping rates are determined by speed weight, items you are purchasing and the destination country. Please note: No additional duties will be applied, to your order upon checkout. Refer to your country's local customs authority website for the latest updates on Value Added Tax (VAT) rates, customs tariffs, and other costs. REGINA BARRETT LLC does not hold responsibility for fees that are subjected by international authorities.

RETURNS
Our number one priority is to make sure YOU are 100% happy with your purchase.

If you are not 100% satisfied with your purchase, we can exchange your purchase for store credit only in the full amount of your purchase within 30 days of receiving your product. Full refunds are available only on products that are damaged or that do not meet the manufactoring guarantee, any package received back to us that does not meet the requirements mentioned above will be sent back to the customer without a refund.

PAYMENT
All payment transactions are processed in US Dollars ($). All orders will be charged immediately upon order confirmation.

Payment Options
Regina Barrett currently accepts Visa, MasterCard, American Express, JCB, and Discover. 

GIFT CERTIFICATES
Leave the choice up to the recipient with this stylish one-of-a-kind gift, delivered in our signature packaging with luxury ribbon. 

For assistance email customerservice@regina-barrett.com